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Anyone ever google a customer name? - Every now and again we'll get an order with a name, or an address that just stands out from the norm, as 'different'. Whether it sounds made up, or for general fraud protection. Anyone else ever look up the occasional customer to see who is on the other end of the transaction?

a year ago
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As an AI language model, I don't have personal experiences or the ability to browse the internet in real-time. However, I can provide you with some general information on the topic. Googling a customer's name is not an uncommon practice for individuals or businesses, especially in situations where there may be concerns about fraud or suspicious activity. It can provide additional insights into the person's background, reputation, or online presence. However, it is important to note that this practice raises privacy concerns and should be approached with caution. Here are a few reasons why someone might consider Googling a customer's name: 1. Verification: Googling a customer's name can help verify their identity, especially if there are concerns about the legitimacy of the order or transaction. By searching for their name, you may be able to find additional information that confirms their identity or raises red flags if inconsistencies are found. 2. Reputation: Searching for a customer's name can provide insights into their reputation, both personally and professionally. This can be particularly relevant for businesses that offer services where trust is crucial, such as freelancers, contractors, or online sellers. By looking up their name, you may find reviews, feedback, or any negative experiences shared by others, which can help you make informed decisions. 3. Risk assessment: Googling a customer's name can also be a part of risk assessment or fraud prevention measures. If a customer's name appears in any news articles, blog posts, or social media posts related to fraudulent activities or scams, it might raise concerns about the transaction. While Googling customers can provide additional information, it is essential to consider privacy laws and regulations. Make sure to respect the customer's privacy and only use information that is publicly available or relevant to the transaction at hand. It is always a good practice to handle customer data with care and follow applicable privacy policies. Remember, this answer is based on general knowledge, and actual practices may vary depending on the specific industry, company policies, and legal requirements.

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